Last Updated: 2/10/25

This Rental Agreement (this “Agreement”) is a legal agreement between you, the customer, (“you” or “your”) and The Black Tux, LLC (“The Black Tux,” “we,” or “us”), establishing the terms and conditions under which you will rent tuxedos, suits, accessories, and other items (each a “Product” or “Products”) and receive related services from us through our website at theblacktux.com.

Before you click on the “Pay now” button, carefully read this customer rental agreement. By clicking the “Pay now” button, you are agreeing to be bound by and are becoming a party to the Agreement, which incorporates the website terms & conditions of use (available at terms & conditions) and the privacy policy (available at privacy policy). If you do not agree to all the terms of this Agreement, you will not be permitted to rent Products from The Black Tux.

The following policy applies to rental orders only. Rental orders are those that are checked-out/reserved as “Rent” or "Home Try-On" on our website. To see our policy for retail returns and/or sample sale purchases please review our Retail Return Policy and Sample Sale Terms of Service.

This Agreement contains all the terms and conditions governing your rental of Products from The Black Tux through our Site. You agree that your use of the Site and your rental of Products is subject to our website Terms & Conditions of Use and our Privacy Policy, as such terms may change from time to time. You agree and acknowledge that you are renting the Products and that ownership of the Products remains with The Black Tux at all times. Capitalized terms used herein but not otherwise defined have the meanings given to them in the Terms &Conditions of Use. 

Rental Fees and Credit Card Authorizations

The rental fee ("Rental Fee") for the Products will cover the Rental Fees, Accidental Damage Waiver, taxes and any other associated charges detailed on the checkout page of our website in connection with your rental order made via your account. Upon placing your order for Products, you authorize us to charge your credit card for the Rental Fee. We will charge your credit card the amount of the Rental Fee immediately upon you clicking “Pay now” on our website. You represent that you are authorized to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting the Products as described herein. A reservation for a Product on our website is an order for the rental of that Product, no matter how far in advance the order is placed. In addition to the Rental Fee, you further authorize us to charge your credit card for any “Unreturned Fee,” or other damage amounts as set forth below.

Product Quality, Sizing, and Replacements

We will ship the Products and sizes as requested by you through our website ordering system. When you receive the Products you ordered, you should immediately inspect and try on the Products. If any item does not fit due to measurement error, you must notify us within 48 hours of order delivery, and we will ship you a replacement item at no additional cost to you. If your replacement request is made after 48 hours you will be charged the cost of shipping the item(s). Please note that if you place your order fewer than 5 days before your event, we cannot guarantee that we will have time to ship you a replacement.

Tailoring/Adjustments

The Black Tux authorizes you to have a tailor make minor adjustments to the jacket sleeve length and/or pant length, provided that you follow our Rental Tailoring Instructions. After the altered Product is returned and we determine that you followed the Rental Tailoring Instructions, we will refund your account for the cost of such alterations, as specified in the receipt from the tailor, up to $15 per garment (jacket and pant only). A photo of all alteration receipts must be sent within 30 days of your event date. You may use this form to submit the request.

Cancellations

You may cancel your order at least twenty-one (21) days prior to your event date, subject to the following cancellation process: (i) for cancellations that are forty-five (45) or more days in advance of such event date, no cancellation fee and fully refunded to the method of payment used at checkout; and (ii) for cancellations that are less than forty-five (45) days in advance of such event date, account credit for the total of your order. Account credit does not expire. Cancellations where the original event date has been updated after initial checkout are not eligible for refunds.

Shipping

Your rental order will be shipped to you through a shipping partner, and will be scheduled to arrive at least 10 days prior to your event date. We only ship to a verified United States Postal Service residence, office or hotel street address within the continental US (we cannot ship to a P.O. Box). All orders are shipped in a high-quality corrugated box.

Returns

To return your rental, just pack everything back into the original box. Then peel off the shipping label along the perforated edge to reveal the prepaid return label underneath and take the box to your nearest Fedex location. We do not ship outside of the contiguous US, nor do we permit orders to be returned from outside of the contiguous US. If your destination event order is returned from Alaska, Hawaii, or an international country, we do not reimburse for extra shipping costs and international shipping costs. Returning your order from an international country will incur a late return fee as customs delays the return of your rental.

Unreturned Fees 

All rental orders must be shipped back to The Black Tux no later than 5 days following your event date. Any Products not marked shipped within 5 days of your event shall be deemed as needing a rental extension. After that point in time, a rental extension fee of sixty dollars ($60.00) will be charged to the payment card used to pay the rental. If you do not return the rented item(s) within twelve (12) days from your event date your items will be considered unreturned and The Black Tux will charge your payment card for the Retail Value of your items as declared on the website and Rental Agreement order line item, plus applicable sales tax.

Lost Return Policy 

If you lose the Return Packaging, you should access your account and reprint the return label.

Personal Items: WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY PERSONAL ITEMS LEFT IN THE PRODUCTS OR THAT YOU OTHERWISE RETURN TO US IN YOUR SHIPPING BOX. WE WILL NOT REFUND (IN PART OR IN FULL) ANY ORDERS OR REIMBURSE THE COSTS OF ANY PERSONAL ITEMS YOU RETURN TO US. In the event that you accidentally return a personal item to us in your shipping box, you may reach out to our Customer Care team and provide all necessary information to help us identify the item. We may attempt to locate any personal items you believe you have returned to us upon receiving your request, but we are not obligated to do so and assume no liability for such personal items. If we are able to locate your personal item(s), we will attempt to ship the items back to you at the address you have provided and will charge your credit card on file for the associated shipping costs. We will not be liable for any personal items that are damaged or lost in transit. Please allow up to 21 business days for us to process, locate and ship any found personal item(s) back to your desired address. We do not ship to P.O. Box addresses nor do we ship outside of the contiguous United States. We will not return any items that cannot be legally shipped, and we will not return cash, credit cards, or debit cards. Our warehouses immediately shred any credit or debit cards that are found. Any personal items left unclaimed within seven (7) days of return will be destroyed or donated to a charity of our choosing.

Damages 

When you rent Products from The Black Tux, an Accidental Damage Waiver is added to the cost of your order. This waiver covers only damages that can be repaired through normal dry cleaning or minor tailoring. If we determine that a rental Product is damaged beyond repair, or if a rental Product is not returned, you will be charged an Unreturned Fee for the item. Unauthorized alterations made to a Product will result in an additional charge to return the Product to its original size.

Rent to Keep 

In conjunction with our rental service, we're offering the option to purchase limited items at the Rent to Keep price. For items that qualify for Rent To Keep, you will find information in your rental order or the return email after your event. All sales are final and “as is”. The option to keep your rental is not available for all styles. If any item is kept without confirming availability for final purchase the Unreturned Fee will be charged to your credit card on file.

You will be responsible for Unreturned Fees and any other damage charges collectively associated with Products you ordered and for any orders for Products initiated from your account. If you do not pay the amounts you owe to us when due, then we will need to institute collection procedures. You agree to pay our costs of collection, including without limitation reasonable attorneys' fees.

Limitation of Liability

The full extent of The Black Tux’s liability to you under this agreement is governed by our website Terms & Conditions of Use and our Privacy Policy, which are hereby incorporated into this Agreement.

No Warranty

We do not make any representations or warranties about the Products and all disclaimers set forth in the Terms & Conditions of Use will apply to the products and any other activities under this agreement.